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donl77449566
donl77449566
Participant
January 6, 2017
Question

Hourglass images

  • January 6, 2017
  • 2 replies
  • 642 views

Some of my images display as hour glasses no matter what I do. I'm using PS Elements 15 on a Windows 10 computer. Has anyone cracked the code?

[Moved from Photoshop to Photoshop Elements... Mod]

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    2 replies

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    February 20, 2022

    @defaultajlwgknmv27q, you have posted in an old thread.  What version of Elements are you using?  And what OS?

    D
    defaultajlwgknmv27q
    Participating Frequently
    February 22, 2022

    Didn't work for me, and neither did renaming the catalogue's cache. I made a new catalogue in the end and binned the old one. 

    A
    Adobe Employee
    arshla jindal
    Adobe Employee
    January 9, 2017

    Hi,

    Images showing hourglass means their thumbnail generation is still in progress. As an alternative, you can select the image with hourglass, right click on it and select Update Thumbnail. This would update its thumbnail.

    Please try this and mention if works for you.

    Thanks,

    Arshla

    donl77449566
    donl77449566Author
    Participant
    January 16, 2017

    That works. Thank you...

    Don

    D
    defaultajlwgknmv27q
    Participating Frequently
    February 20, 2022

    Hi I have the same problem. The computer spends a while thinking about it, displays a ? for a bit and then still doesn't show the thumbnails. Any ideas? The programme doesn't suit my needs if it can't even display the photos. I haven't undertaken any changes so I don't know why this has started happening. 

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