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Participant
October 21, 2019
Question

How do I contact Contact customer services [Unable to run PSE2019 on Catalina]

  • October 21, 2019
  • 2 replies
  • 1016 views

Can someone please provide me with an email address for customer services. I have a complaint about using adobe photoshop elements on my iMac. Or should I say not being able to use it. 
thanks in advance

pete 

    This topic has been closed for replies.

    2 replies

    99jon
    Legend
    October 21, 2019

    Adding to John's link above this should also take you directly to the chat bot. Click the following link and scroll down the page to Individual. Then click “Sign in to contact us” It should be possible to start an on-line chat with Adobe Support.
    https://helpx.adobe.com/support.html

    Participant
    October 21, 2019

    I'd like to make contact with a real person. I've contacted through chat and I am really not satisfied

    99jon
    Legend
    October 21, 2019

    Can you tell us the exact nature of the problem. Sometimes older software becomes incompatible if a user updates Mac OS. We have seen such issues reported although Apple have been pushing out several advance warnings notably about 32 bit apps and plugins. It may be that your situation is different but if you can provide more information we may be able to help.

     

     

     

    John T Smith
    Community Expert
    Community Expert
    October 21, 2019

    Be sure to remain signed in with your Adobe ID before accessing the link below
    -you must also allow 'cookies' in your web browser for this to work
    https://helpx.adobe.com/contact/support.html