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Participant
August 9, 2022
Question

How do I find my pictures?

  • August 9, 2022
  • 1 reply
  • 93 views

I've been using photoshop free for years.  My computer crashed and I got a new one.  How do I find my pictures?  Photoshop is telling me I don't have an active subscription .  But I've been using it up until 4 months ago??

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1 reply

Greg_S.
Community Expert
Community Expert
August 9, 2022

What program did you use for free?  Are you talking about Photoshop Album which was distributed free about 20 years ago?  Or an old version of Photoshop Elements which has always been a permanent license?  Or an old version of Photoshop which used to sell permanent licenses but is now totally a subscription service?

 

Regardless of which program you are talking about, your photos are wherever you stored them on your old computer.  If you are able to recover the drive on your old computer, the photos will be stored there and a search for photo files such as .jpg, .tiff or .psd will find them.

 

Without knowing more about your situation, there is not much else I can say to help you.