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Inspiring
Sep 5, 2025 6:40 PM UTC
Answered

How do I keep PSE2019 when switching computers?

Hi. The Windows changeover from Windows 10 to Windows 11 is forcing me to get a new computer. How can I keep my Photoshop Elements 2019 in the process of switching computers? Thanks.

Glenn 8675309
Glenn 8675309Correct answer
Legend
Sep 7, 2025 2:36 PM UTC

1.  Sign out is in the help menu, at the bottom.

2.  Your serial # is in your products listing in your adobe account. Just click on your image in the upper right corner of this page.

MANAGE ACCOUNT>PLANS AND PAYMENTS>PRODUCTS

4 replies

Glenn 8675309
Legend
Sep 5, 2025 6:47 PM UTC

1.  Start the editor, the log out of it.
2. One new computer: sign into your adobe account and redownload 2019 from there. the download will be under the products tab.

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BadStarAuthor
Inspiring
Sep 7, 2025 12:37 AM UTC

Thanks a lot, Glenn, but I have a couple of questions. 1. I opened the PSE2019 editor but saw no way to log out of it. I can X out of it in the top right corner or go to File at the top left and in the dropdown choose "exit," but that's all I could find. 2. When I go to the main adobe.com site and log in I do not see a "products" tab.

 

I do have my order # and serial # if  that would help. In other words, I'm not sure Adobe has my information on file.

 

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Glenn 8675309
Glenn 8675309Correct answer
Legend
Sep 7, 2025 2:36 PM UTC

1.  Sign out is in the help menu, at the bottom.

2.  Your serial # is in your products listing in your adobe account. Just click on your image in the upper right corner of this page.

MANAGE ACCOUNT>PLANS AND PAYMENTS>PRODUCTS

Translate