How do I log out from a different computer?

Forum|Forum|6 years ago
July 17, 2019
1 reply
1976 views

I installed PS Elements 12 on a work computer, but I no longer work there. Is there any way to log out of PS from that computer using my home computer? I don't think just changing my password will work because I never logged out before I left. Please help.

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Sahil.Chawla

Adobe Employee

Hi Patrick,

Not sure what you mean by logging out from a different? I believe logging in and out is related to the operating system. And if someone might have turned off your work computer or logged into to a different user account, then I think you're already logged out of that computer.

Are you not able to user Photoshop Elements 12?

Could you please provide some more information? As it would be helpful for us to troubleshoot further.

Regards,
Sahil

Greg_S.

Community Expert

The oldest version I have on my machine is Elements 14. I don't know if things are different with 12. However, what is your concern about logging (signing) out of the work computer? That somebody else will use the program while you are using it on another computer? If so, you should contact support. Go to this page and there is a link to contact online chat support. They should be able to help you de-activate the work computer.

You are allowed to have the program installed on two computers, but can only use one at a time. If you are only bothered about using your home computer, you can do so without deactivating the work computer. But since the program is still installed on the other computer, it is probably best to contact support.

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