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M
Maryriver
Participant
April 22, 2017
Question

How do I merge 10 and 15 for Mac Sierra?

  • April 22, 2017
  • 1 reply
  • 287 views

I am a senior and not a techie plus I need simple step by step instructions.  Where can I get help that I can understand?  Is there no telephone help?  How do I get my photos from Elements 10 into Elements 15 on my iMac???

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    1 reply

    MichelBParis
    MichelBParis
    Legend
    April 22, 2017

    Maryriver  wrote

    I am a senior and not a techie plus I need simple step by step instructions.  Where can I get help that I can understand?  Is there no telephone help?  How do I get my photos from Elements 10 into Elements 15 on my iMac???

    If you are ready to engage in a conversation with other users, there is no reason you won't find useful help. The other uses have to understand your issue and your purpose, so take the time to describe what you want in your own words and be ready to answer questions.

    First, I may be wrong, but I understand that you have already Elements 10 on your computer (Mac or Windows, not important), and you have your picture files on that computer. You may be using the organizer to organize your pictures, which means you have a catalog to store your keywords, albums and captions.

    So the first step (question...) is to confirm if you are using the organizer with a catalog and the second one is to state if you have already installed Elements 15 together with Elements 10 (or plan to do so).

    M
    MaryriverAuthor
    Participant
    April 22, 2017

    Hello, tsk for the helpful message.  I will try to be more clear.  Yes I have both 10 and (just installed) 15.  All my photos are in 10.  When I see the word "catalog" I think Sears and Roebuck so I don't know if they are in one that belongs to Photoshop or not.  That illustrates one problem I have using Help articles or community posts -- I don't understand the language.  If I can talk to a help person on the phone I am able to clarify what they are saying.  Text or chat is difficult because I have arthritis in my fingers.

    I want to update 10 with the 15 I just bought and import all my photos and any other files from 10 that are relevant.  Then I will go about learning and using 15 as my preferred product.

    I used Microsoft products for 30 some years but just got fed up with them and bought the Mac a year ago, learning has been easy because they have excellent live help.

    Nuff said,

    Mary

    N
    nee.rai27
    Participating Frequently
    April 25, 2017

    Hi MAryriver,

    Please go to the Menu option , File > Manage catalog > convert. It will show you the catalog name & the version it was created by . Please select the catalog & Click on Convert on the bottom. It will convert the catalog for version 15 & you should be good to go

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