how do I restore my registered copy of v15 photoshop elements after a free trial of v2020 expired

Forum|Forum|5 years ago
December 3, 2020
3 replies
346 views

after a free trial of photoshop elements v 2020 and not purchase, I attempted to restore my registered copy of v15 and have failed and adobe support rather than helping sent my here to a forum. can somone help me or should i abandon adobe?

Problem or error

This topic has been closed for replies.

Walter_H

Legend

If you're using Windows 10, you MAY be able to restore your PC back to a point before you installed PSE 2020. Go to Control Panel>Recovery>Open System Restore. Look for a restore point prior to the install of PSE 2020. I had to do this a week ago to fix a problem I had with my PSE 2020 caused by a plugin I tried. It worked well, but took about 30 to 45 minutes - it was like watching paint dry.

--Walter in Davie, FL

hatstead

Inspiring

Here are download links for PSEv.15:

Direct Download Links for Adobe Photoshop/Premiere Elements 15 | ProDesignTools

Peru Bob

Community Expert

You didn't need to uninstall version 15 when you installed version 2020.

Do you have the download file or disc that you used to install version 15?

You will also need the serial number:

https://helpx.adobe.com/download-install/kb/find-serial-number.html

R

Ronald6C1CAuthor

Participant

Thanks for the 3 replies. V 15 had not been deleted. After some time and effort, I learned that using the shortcut for pe from the desktop allowed me an opportunity to supply my serial number for my v 15. Why did a Adobe help person fail to tell me this and wasted my time sending me to the forum where there was no answer close enough to be encouraging.

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.

Scanning file for viruses.

This file cannot be downloaded