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Participant
June 6, 2023
Question

How to cancel free trial

  • June 6, 2023
  • 1 reply
  • 703 views

I downloaded Elements today and started a free trial as I wanted to see if I could get the eyes open in some pictures. It didn't work so I want to cancel the trial before being charged, but I can't see how?

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1 reply

Glenn 8675309
Legend
June 6, 2023

You don't cancel the trial".  The software stops working when you hit 30 days. You didn't give any credit card info when you downloaded the trial. 



It's different than the 7 day free trial for photoshop--- in which it even says after 7 days you will automatically be charged

Participant
August 10, 2024

Hi, I downloaded Photoshop Elements and started a 7 days Trial that ends in 3 days and I dont know if they are going to charge me or not, I want to cancel the suscription but dont know where? Thanks

Glenn 8675309
Legend
August 11, 2024

Photoshop elements is  30 DAY TRIAL, not 7 days.

Photoshop has a 7 day trial, that's what you are probably talking about. 

PHOTOSHOP  is a plan, not a product.   To cancel go to plans under your adobe account (click on your image in the uppoer right corner of this page, then click on plans, not products.