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Participant
March 1, 2024
Question

How to deactivate SERIAL NUMBER?

  • March 1, 2024
  • 2 replies
  • 291 views

I've installed PS elements on my new PC, but I can't use it before I deactivate the serial number. PS elements is uninstalled on my old PC.

This topic has been closed for replies.

2 replies

Peru Bob
Community Expert
Community Expert
March 1, 2024

Please go to Adobe Customer Service and only ask to have your activations reset (Make sure to sign in to your Adobe account first and allow popups and cookies on your browser. You may not be able to see the chat window if using a VPN.):
https://helpx.adobe.com/contact.html?rghtup=autoOpen will automatically open the chat window.
Type "Agent" in the chat box to bypass the chatbot and be connected to a person.

Glenn 8675309
Legend
March 1, 2024

ON THE OLD PC:   reinstall the program.  Open the editor. Sign out of the program.  It's in the help menu.

Participant
March 1, 2024
Hi Glenn.

I've uninstalled the program on my old PC - I thought that this should
deactivate it.. Therefore I can't sign out on my old PC.

Venlig hilsen
Lars L. Sørensen