Skip to main content
Participant
April 24, 2017
Question

how to transfer program to new laptop after deactivation

  • April 24, 2017
  • 1 reply
  • 305 views

after deactivation and uninstall can not find my program

    This topic has been closed for replies.

    1 reply

    Dhananjay Sati
    Participating Frequently
    April 24, 2017

    Hi david lawrencer,

    Thanks for posting in Adobe forums.

    I understand you are facing issue in transferring your program from one machine to another.

    Could you please provide me the following information?

    - Are you using a Windows or a Mac?

    - Which version of Elements are you looking for installation?

    - In total how many machines you have used your serial number yet?

    Thanks

    Regards

    Dhananjay

    Participant
    April 25, 2017

    I use Windows 10I used Elements 11The serial number was use on a Desktop (ACER) and is still on itIt was also used on a Laptop (HP) and was deactivated and uninstalled from it.RegardsDavid Lawrence RobertsHi david lawrencer, This was the original message Thanks for posting in Adobe forums.I understand you are facing issue in transferring your program from one machine to another.Could you please provide me the following information?- Are you using a Windows or a Mac?- Which version of Elements are you looking for installation?- In total how many machines you have used your serial number yet? Thanks RegardsDhananjay

    hatstead
    Inspiring
    April 25, 2017