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Participant
Sep 15, 2019 11:53 PM UTC
Question

How to turn off data collection

When installing Adobe Photoshop Elements 2019, it says I can turn off data collection in perferences.  Under preferences I don't see where the option is to turn it off.  Any help would be greatly appreciated.

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    5 replies

    Adobe Employee
    Sep 16, 2019 9:16 AM UTC

    Hi,

     

    Please go to: https://account.adobe.com/privacy

     

    Uncheck the two checkboxes in this section.

     

    Let me know if this helps or you have any other queries.

     

    Thanks!

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    AceJHAuthor
    Participant
    Sep 23, 2019 10:58 AM UTC
    Thanks! Your reply was helpful.
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    MichelBParis
    Legend
    Sep 16, 2019 9:00 AM UTC

    Could you give the exact, word for wore message in the installation process?

    If I am guessing right, it may be about the ability for Adobe to gather information about your usage of the various features of the software. This is not a choice in the preferences of Elements, it's a choice about your own profile in your Adobe account. Check your profile, section 'privacy'.

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