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frankiet8790370
Participant
October 9, 2018
Question

HTTP Status 500 – Access Token Not Issued

  • October 9, 2018
  • 1 reply
  • 221 views

I have just purchased Adobe Photoshop Elements 2019 & Adobe Premiere Elements 2019.

After clicking the download button, a page opened with the following error message : HTTP Status 500 - Access Token Not Issued.

Please help.

Regards,

Frankie

    This topic has been closed for replies.

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    October 9, 2018

    Hi Frankie,

    Sorry to hear about this, Make sure you are logged in to the Adobe site, have cookies enabled, clear your cookie cache. If it continues to fail try using a different browser.

    If that doesn't help then try the steps mentioned here: error downloading photoshop element 2018

    Regards,

    Sahil

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