I am an Elements 9 user but I lost it during a Win10 reinstall

Forum|Forum|2 years ago
July 29, 2023
1 reply
291 views

Elements 9 was bundled with my PC when I bought it, I don't have a CD or anything but I do want to reinstall it.

I had to reinstall Win10 and it wiped Elements 9, even though it said it wouldn't.

Can anyone point me in the right direction?

If a licence is installed and might be still present I would apprectate advice on how to recover it?

It was installed with another adobe product, but it is Elements 9 that I want to reinstall.

This topic has been closed for replies.

hatstead

Inspiring

Check in your Adobe account. If the software was registered to you by the vendor at time of purchase, it should be listed. I douibt that this was done. You can establish a chat session with Adobe to ask if they will help with the issue.

M

Mark313658795uylAuthor

Participant

Hi Halstead,

It was 12 years ago that I bought this computer from PC World, I don't recall any registration and I don't see anything in my adobe account.

How do I establish a chat with adobe?

hatstead

Inspiring

Download and install Photoshop Elements (adobe.com)

Go to this link and click on the chat button, circular icon on right.

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