I am trying to do a full Catalog backup on on elements organizer 2020 18.0 and keep getting errors CAXMP file/106567. each time I delete the .xmp file but another pops up. Im using Windows 11 and backing up to an internal drive.

I have been trying for weeks and each time I get an error I follow the instructions of AI eg REpair and Optimize Catalog, thumb.5.cache problem etc.

Now I need an expert to help me simply backup my catalog

Legend

I can think of two things:

It’s a folder permission error
you have that backup drive set up to sync to the cloud.

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