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donnam72515471
Participant
June 8, 2017
Answered

I bought elements 11 a couple of years ago and I'm getting quite used to it now. I have just bought a canon 77d and can't get it to open raw files

  • June 8, 2017
  • 1 reply
  • 244 views

Can i get an upgrade or do I have to buy completely new software?

[Moved from the Lounge (which is where you can "connect with your peers" from across all of Adobe's products for conversations that don't directly relate to help and support) to a product-specific support forum - moderator]

    This topic has been closed for replies.
    Correct answer John Waller

    Cameras supported by Camera Raw

    Camera Raw plug-in and Adobe application compatibility

    The 77D was first supported in Camera Raw 9.10 which is only supported in Elements 15.

    So your options are

    1. Upgrade to Elements 15, or

    2. Download the free DNG converter, convert all Raw files to DNG format then edit the DNG files in Elements 11. An extra step for you but no extra cost.

    Adobe Digital Negative Converter 9.x

    1 reply

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    June 8, 2017

    Cameras supported by Camera Raw

    Camera Raw plug-in and Adobe application compatibility

    The 77D was first supported in Camera Raw 9.10 which is only supported in Elements 15.

    So your options are

    1. Upgrade to Elements 15, or

    2. Download the free DNG converter, convert all Raw files to DNG format then edit the DNG files in Elements 11. An extra step for you but no extra cost.

    Adobe Digital Negative Converter 9.x

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