Skip to main content
S
stanleyt36655459
Participating Frequently
April 17, 2019
Answered

I can't share phots

  • April 17, 2019
  • 2 replies
  • 621 views

Whrn I try to email photos I get an "invalid credentials" message  I tried changing my password  but it still doesnt work  This happens on both of my computors

    This topic has been closed for replies.
    Correct answer Somya_Agarwal

    Hi,

    If you are sending your pictures via gmail, you need to turn on 'Let less secure apps access your account' at: Let less secure apps access your account - Google Account Help

    There is a similar setting for yahoo too.

    Which e-mail provider are you using?

    Thanks!

    2 replies

    S
    Adobe Employee
    Somya_AgarwalCorrect answer
    Adobe Employee
    April 22, 2019

    Hi,

    If you are sending your pictures via gmail, you need to turn on 'Let less secure apps access your account' at: Let less secure apps access your account - Google Account Help

    There is a similar setting for yahoo too.

    Which e-mail provider are you using?

    Thanks!

    S
    stanleyt36655459Author
    Participating Frequently
    April 22, 2019

    I fixed it with some outside help I suggest adobe make this fix clearer

    from the outset

    On Mon, Apr 22, 2019 at 1:05 AM Somya_Agarwal <forums_noreply@adobe.com>

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    April 17, 2019

    Hi Stanleyt,

    That does not sound right, let us help make this right.

    As you're seeing "Invalid Credentials" error when you try to email an image via Photoshop Elements, could you please try the steps mentioned on this article and let us know if it helps? Email configuration in Elements Organizer

    Regards,
    Sahil

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices