I cannot find any photos in Elements Organizer

Question

When I look for photos in Elements Organizer, I find videos under all media. I try to download pictures and it says they are already there.
 
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Greg_S. · Accepted Answer

It sounds like you have inadvertantly pressed Ctrl+1. This removes all photos from the grid. Try pressing it again and your photos should appear. Or, you can go to the View>Media Types menu and make sure that Photos is checked.

Greg_S. · Answer

@DonnaJG, since you say you have a different problem, please start a new discussion describing in detail what your problem is.   With the little information you have provided so far, all I can say is that your Elements 2018(?) and Elements 2021 catalogs are different and will not be synchronized, except at the time of initial conversion.

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