I'd like to know how to have annoying error messages taken care of by Adobe--I've received them for over 18 months. Thanks

I submitted everything, but it says a moderator must approve it. thanks again

Thank you.

It happens upon opening (and recently upon closing). I’m using Mac Sequoia because I have been told it’s not compatible with Tahoe and I still have 1.5 years left. It doesn’t say anything specific in the error report. I’ve never received an Apple crash report notice. Apple says it is Adobe’s issue.

----------------Adobe Photoshop Elements Version: 25.0 (20250402.PSE.c3ea5c99)  arm64 Operating System: Mac OS 15.7.4 System architecture: Intel CPU Family:0, Model:0, Stepping:0 Physical processor count: 10 Processor speed: 0 MHz Built-in memory: 24576 MB Free memory: 14932 MB Memory available to Photoshop Elements: 22965 MB Memory used by Photoshop Elements: 70 % ACP.local Status:  - SDK Version: 1.34.1  - Core Sync Status: Unknown  - Core Sync Running: Unavailable  - Min Core Sync Required: 4.3.4.2 ACPL Cache Config: Unavailable Image tile size: 1024K Image cache levels: 6 Font Preview: Medium TextComposer: Latin Display: 1 Main Display High DPI Monitor Display Bounds: top=0, left=0, bottom=956, right=1470 OpenGL Drawing: Disabled. User Account Type: type1 Dunamis: true NGL Version: 1.39 License Type: Paid Feature::Dummy Feature: OFF
Feature::GPULensBlur: ON
Feature::HEIFFormat: ON
Feature::CloudPSDSnapshotFiles: OFF
Feature::CloudDocs: ON
Feature::CloudDocsEnableFaultInjection: OFF
Feature::CloudDocsFailAll: ON
Feature::CloudDocFolders: ON
Feature::CloudDocFolders: ON
Feature::Frame Tool: ON
Feature::AliasLayers: OFF
Application folder: /Applications/Adobe Photoshop Elements 2025/Support Files/ Photoshop Elements scratch has async I/O enabled Scratch volume(s):   Startup, 926.4G, 470.4G free Required Plug-ins folder: /Applications/Adobe Photoshop Elements 2025/Support Files/Adobe Photoshop Elements Editor.app/Contents/Required/Plug-Ins/ Primary Plug-ins folder: /Applications/Adobe Photoshop Elements 2025/Support Files/Plug-Ins/ Additional Plug-ins folder: not set Installed components:    dvametadata.framework   dvametadata   14.0.0.0      AdobeXMPScript.framework   AdobeXMPScript   79.171c27f   79.171c27f    ICUUnicode.framework   ICUUnicode      13.1.0c6496f    ICUConverter.framework   ICUConverter      13.1.0c6496f    AdobeCrashReporter.framework   AdobeCrashReporter   16.4.0.202406252052_f586365      boost_system.framework   boost_system   14.0.0.0      AdobeACE.framework   AdobeACE   5.0.0   79.ce4174f    dvanet.framework   dvanet   14.0.0.0      AdobeOwl.framework   AdobeOwl          dvascripting.framework   dvascripting   14.0.0.0      manta.framework   manta   2.0.00.1   1.    mc_enc_mp4v.framework   mc_enc_mp4v   11.4.0.3740      dvaappsupport.framework   dvaappsupport   14.0.0.0      dvaunittesting.framework   dvaunittesting   14.0.0.0      AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   6.0.51550   79.43e459d    k2.framework   k2   1      AIDE.framework   AIDE   4.0.51568   79.d7ba922    boost_chrono.framework   boost_chrono   14.0.0.0      dvametadataUI.framework   dvametadataUI   14.0.0.0      AdobeExtendScript.framework   AdobeExtendScript   4.5.11.1   82.2    boost_filesystem.framework   boost_filesystem   14.0.0.0      AdobeOLS.framework   AdobeOLS   5.0   0    AdobeBIB.framework   AdobeBIB   4.0.0   79.ce4174f    AdobeXMPFiles.framework   AdobeXMPFiles   79.171c27f   79.171c27f    AdobeLinguistic.framework      14.4.1.16bcc02      CIT.framework   CIT          libzip.framework   libzip   14.0.0.0      AdobeAGM.framework   AdobeAGM   7.0.0   79.ce4174f    adobe_caps.framework   adobe_caps   11.0.0.21   1.584361    AdobeSVGRE.framework   AdobeSVGRE   9.0   79.f6f03b6    AdobePDFL.framework   AdobePDFL   18.0.0.51561   79.6c2661f    dvavulcansupport.framework   dvavulcansupport   14.0.0.0      AutoCropCore.framework   AutoCropCore   1      dvacore.framework   dvacore   14.0.0.0      AdobePIP.framework   AdobePIP   8.2.0.62      AdobePDFSettings.framework   AdobePDFSettings   1.7      AdobeAXEDOMCore.framework   AdobeAXEDOMCore   6.0.51550   79.43e459d    AdobeXMP.framework   AdobeXMPCore   79.171c27f   79.171c27f    AdobeJP2K.framework   AdobeJP2K   4.0.51552   79.7f05fe0    LogSession.framework   LogSession   8.2.0.62      utest.framework   utest   14.0.0.0      AdobeScCore.framework   AdobeScCore   4.5.11.1   82.2    AdobeSVGAGM.framework   AdobeSVGAGM   4.0.51562   79.d8ca6a0    dvametadataapi.framework   dvametadataapi   14.0.0.0      CITThreading.framework   CITThreading_boost          WRServices.framework   WRServices   12.1.0   12.1.0.1000    AdobeAXSLE.framework   AdobeAXSLE   6.0.51550   79.43e459d    mc_mux_mp4.framework   mc_mux_mp4   11.4.0.3740      AdobeBIBUtils.framework   AdobeBIBUtils   4.0.0   79.ce4174f    boost_threads.framework   boost_threads   14.0.0.0      aif.framework   aif   6.0.00.1   1.    AdobeCoolType.framework   AdobeCoolType   8.0.0.51562   79.ce4174f    boost_regex.framework   boost_regex   14.0.0.0      boost_program_options.framework   boost_program_options   14.0.0.0      ems.framework   ems   1      AdbePM.framework   AdbePM   1      boost_date_time.framework   boost_date_time   14.0.0.0      AdobeMPS.framework   AdobeMPS   9.0.0.51562   79.4e4cf9b    dvaui.framework   dvaui   14.0.0.0      ahclient.framework   ahclient   4.4.5.0      ICUData.framework   ICUData      13.1.0c6496f Required plug-ins:    Accented Edges 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Adjust Facial Features 16.1, Copyright © 2001-2015 Adobe Systems Incorporated - from the file “Liquify.plugin”    Angled Strokes 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Auto Divide 12.0.1, Copyright © 2001-2010 Adobe Systems Incorporated - from the file “CropPhotosAuto.plugin”    Average 16.1  © 1993-2015 Adobe. All rights reserved. - from the file “Average.plugin”    Bas Relief 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    BMP 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Camera Raw 17.0 (2043), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin”    Camera Raw Filter 17.0 (2043), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin”    Chalk & Charcoal 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Charcoal 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Chrome 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Clouds 16.1  © 1993-2015 Adobe. All rights reserved. - from the file “Clouds.plugin”    Color Halftone 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Colored Pencil 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Comic 13.0, Copyright © 2001-2011 Adobe Systems Incorporated - from the file “Comic.plugin”    CompuServe GIF 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Contact Sheet II 11.0, Copyright © 2003-2008 Adobe Systems Incorporated - from the file “ContactSheetII.plugin”    Conté Crayon 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Correct Camera Distortion 16.1, Copyright © 2002-2015 Adobe Systems Incorporated - from the file “Lens Correct.plugin”    Craquelure 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Crop and Straighten Photos Filter 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Crosshatch 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Crystallize 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Cutout 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Dark Strokes 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Difference Clouds 16.1  © 1993-2015 Adobe. All rights reserved. - from the file “Clouds.plugin”    Diffuse Glow 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Displace 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Dry Brush 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Extrude 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    FastCore Routines 16.1  © 1990-2015 Adobe. All rights reserved. - from the file “FastCore.plugin”    Fibers 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Film Grain 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Filter Gallery 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Fresco 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Glass 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Glowing Edges 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Grain 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Graphic Novel 13.0, Copyright © 2001-2011 Adobe Systems Incorporated - from the file “GraphicNovel.plugin”    Graphic Pen 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Halftone Pattern 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Ink Outlines 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Lens Blur 21.1.0, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Blur.plugin”    Lens Flare 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Liquify 16.1, Copyright © 2001-2015 Adobe Systems Incorporated - from the file “Liquify.plugin”    Matlab Operation 16.1  ©1993-2015 Adobe Systems Incorporated - from the file “ChannelPort.plugin”    Mezzotint 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    MMXCore Routines 16.1  © 1990-2015 Adobe. All rights reserved. - from the file “MMXCore.plugin”    Mosaic Tiles 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Multiprocessor Support 16.1  © 1990-2015 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”    Neon Glow 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Note Paper 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Ocean Ripple 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    OnEdge 12.0.1, Copyright © 2001-2010 Adobe Systems Incorporated - from the file “OnEdge.plugin”    Paint Daubs 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Palette Knife 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Patchwork 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Pen and Ink 13.0, Copyright © 2001-2011 Adobe Systems Incorporated - from the file “PenNInk.plugin”    Photocopy 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Picture Package 11.0, Copyright © 2003-2008 Adobe Systems Incorporated - from the file “ContactSheetII.plugin”    Picture Package Filter 16.1  ©1993-2015 Adobe Systems Incorporated - from the file “ChannelPort.plugin”    Pinch 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Pixar 16.1  © 1989-2015 Adobe. All rights reserved. - from the file “Pixar.plugin”    Plaster 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Plastic Wrap 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    PNG 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Pointillize 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Polar Coordinates 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Poster Edges 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Radial Blur 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Reticulation 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Ripple 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Rough Pastels 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Save for Web 21.0.0, © 1999-2019 Adobe. All rights reserved. - from the file “Save for Web.plugin”    ScriptingSupport 16.1, Copyright © 2002-2015 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”    Shear 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Smart Blur 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Smudge Stick 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Solarize 16.1  © 1993-2015 Adobe. All rights reserved. - from the file “Solarize.plugin”    Spatter 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Spherize 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Sponge 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Sprayed Strokes 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Stained Glass 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Stamp 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Straighten and Crop Image 12.0.1, Copyright © 2001-2010 Adobe Systems Incorporated - from the file “OnEdgeAuto.plugin”    Straighten Image 12.0.1, Copyright © 2001-2010 Adobe Systems Incorporated - from the file “OnEdgeAuto.plugin”    Sumi-e 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Texturizer 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Tiles 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Torn Edges 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Twirl 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Underpainting 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Water Paper 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Watercolor 21.0.2, © 1991-2019 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”    Wave 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    Wind 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin”    ZigZag 16.1, Copyright © 2003-2015 Adobe Systems Incorporated - from the file “Standard Multiplugin.plugin” Optional and third party plug-ins: NONE Plug-ins that failed to load: NONE Installed TWAIN devices: NONE

Have you installed anu custom content, such as brushes or any add ons you may have purchased?   Some users have gone as far as putting zipped content into various adobe content  where they don’t belong.

How often does that happen?

Any particular thing your doing when it happens?

What version of macOS are you using?

Have you ever clicked View report in the Adobe error dialog to see what it says?

Do you ever get a Send to Apple crash report in addition to the Adobe error dialog?

Can you post the Help>System Info from within the Adobe Photoshop Elements Editor by going to Help>System Info, clicking Copy then paste the contents here on the forum?

I’m using Photoshop Elements 25 on my MacBook. I send info and they do nothing.

What version of Photoshop Elements and operating system are you using?

Can you tell us what the error messages say?