I GOT PH ELM 15

I HAVE IT ON MY DESKTOP I WAS ABLE TO DOWNLOAD IT JUST FINE.

TO INSTALL IT IS A REAL PAIN!

KEEPS ASKING FOR THE STUDPID SERIAL # THEN IT WANT ME TO CONTUNE IN TRAIL MODE. I SAY THAT I HAD PRUSED IT THROUGH A STORE AND GOT A KEY CARD. IN THE OLD DAYS IT WOULD DO ALL THAT AND IT WOULDN'T ASK FOR ANYMORE $$$.  THEN I THOUGHT THAT I SREWED UP. AM NOT GETTING ANYWHERE AND ADOBE IS NO HELP, AS I CAN'T GET A LIVE PERSON TO HELP ME OUT.  THEN I MADE THE ANOTHER BAD MOVE I THOUGHT THAT MY OTHER HALF SAID JUST GET 2018 AND PUT THAT ON YOUR LABTOP,....SAME THNIG I AM UNABLE TO USE THEM. WHAT  IS GOING ON IS WHAT I WOULD LIKE TO KNOW. I HAVE BEEN TO THE WEB SITE WITH OUT ANY LUCK. MY PROBLEM IS THAT SHE AKA OTHER HALF TRIED TO INSTALL IT ON HER DESKTOP, AMYBE THATS IT I STILL GET NO HELP TO FIX IT FROM ADOBE AND I HAVE HAD ADOBE 11 ALONG TIME, BUT IT WAS TIME TO UPDATE FOR HER. YOU BUY ANYTING THESE DAY AND GET READY FOR NO HELP OF ANYKIND. I HAVE BEEN TRYING FOR MONTHS

NOW AM READY TO CALL IT QUITS AND GO TO THE 10 OR MAYBE 13 JUST TO GET SOME REAL HELP!   I FEEL RIPOFF!