Skip to main content
Participant
October 15, 2022
Question

I have got wrong serial number

  • October 15, 2022
  • 4 replies
  • 231 views

I have installed Photoshop Elements 2022 on my Mac.

I get the message "invalid serial number" when I try to activate the program.

The serial number I got when I purchased is marked Elements 2023, maybe this is the problem.

How do I change?

This topic has been closed for replies.

4 replies

Greg_S.
Community Expert
Community Expert
October 17, 2022

If you have purchased Elements 2023, I suggest you delete the trial version of Elements 2022 and download Elements 2023 from here

Peru Bob
Community Expert
Community Expert
October 15, 2022

 


@Göran26610866eo8c wrote:

I have installed Photoshop Elements 2022 on my Mac.

The serial number I got when I purchased is marked Elements 2023


 

You can't use a PSE 2023 serial number on PSE 2022.

Adobe no longer sells PSE 2022.

 

 

Glenn 8675309
Legend
October 15, 2022

how much did you pay for it?

hatstead
Inspiring
October 15, 2022

Please review this tech note:

Find your serial number (adobe.com)

If this does not provide a solution for you, suggest that you contact Adobe directly.