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H
Henrik_-_
Participant
April 4, 2019
Question

I have installed the Dutch 30-day trial version on my desktop, but ..

  • April 4, 2019
  • 1 reply
  • 383 views

I may want to buy Photoshop Elements 2019, so I have installed the Dutch 30-day trial version on my desktop.

When I have uploaded a photo and I want to apply a filter, I get an error message:

"You can no longer assign virtual tiles"

Is there anyone who can say something meaningful about this?

I have Windows 10 version 1809 on my desktop.

Henrik

    This topic has been closed for replies.

    1 reply

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    April 4, 2019

    Hi Henrik,

    Sorry to hear that, usually that means that your scratch disks are out of space. Could you please check how much space is left on the computer?

    You can also try changing the scratch disk and see if it helps. Go to Edit > Preferences > Scratch Disks to change the Active Scratch disk.

    Regards,
    Sahil

    H
    Henrik_-_Author
    Participant
    April 4, 2019

    Hi Sahil, thank you for your fast reaction.

    I have been searching meanwhile and found out that it has something to do with rights.

    If i start the editor with administration rights the problem is solved,

    The question now is whether I have installed trial version incorrectly?

    And how should I install it then?

    Sahil.Chawla
    Adobe Employee
    Sahil.Chawla
    Adobe Employee
    April 4, 2019

    Please give read and write permissions to the following Adobe folder.

    C:\Program Files\Adobe
    C:\Program Files (x86)\Adobe
    C:\ProgramData\Adobe
    C:\Users\<user>\AppData\Roaming\Adobe
    C:\Users\<user>\AppData\Roaming\Adobe\Photoshop Elements

    • Open the File Explorer window. Click the View tab, and then select Hidden items.

    • Navigate to the folder using the paths given above.

    • In File Explorer, right-click the folder and choose Properties.

    • Click the Security tab, and then click Edit to set permissions.

    • In the Permissions dialog, select your user name. In the Permissions area, deselect the Deny checkbox.

    • Click OK twice.

    • Launch Photoshop Elements.

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