I have Photoshop Elements 14.0 I keep getting a message that says I have an update available, but it fails to successfully download the update. What can I do?

Forum|Forum|8 years ago
September 25, 2017
1 reply
249 views

I have Photoshop Elements 14.0. I keep getting a message that I have new update (14.1) ready to download. But every time I try to download the update it fails. What can I do?

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A

Anwesha Dev Chaudhary

Community Manager

Do you get any error message when the update fails?

Please try out the instructions mentioned in the article Update message appears repeatedly in Photoshop Elements

Let us know if issue persists.

Thanks,

Anwesha

larryl26789774Author

Participant

The problem still exists. When I open Photoshop Elements I get a message that I have an update available (14.1). But when I try to download the update it fails and I get the message that the update could not be applied. It indicates that the error is U44M11210.

What can I do?

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