Skip to main content
Participant
March 13, 2015
Question

i have photoshop elements i can down load it but cant open or run it

  • March 13, 2015
  • 2 replies
  • 409 views

i have photoshop elements i can down load it but cant open or run it

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    September 1, 2022

    What operating system?

    What version of Photoshop Elements?

    Participant
    April 13, 2023

    I've got Windows 10. I've downloaded and installed photoshop elements 2023. I've been working with previous versions for years with no problem. I can open it up but it's as though it's totally frozen. It won't let me click and open anything. I can't even drag jpgs into and I can't even close the programme down, other than by using Task Master. I've uninstalled and reinstalled it, but still nothing. Please can you assist me? Thanks

    Peru Bob
    Community Expert
    Community Expert
    April 13, 2023

    What are the complete computer specs, including hard drives (how many, what kind, what is on each, what capacity, and how full)?

    If NVIDIA graphics, make sure to use the latest Studio Driver from NVIDIA (NOT the Game Driver).

    kglad
    Community Expert
    Community Expert
    March 13, 2015

    what file(s) did you download (names, extensions and file sizes)

    and what os?

    Participant
    September 1, 2022

    It is located in the Program Down Load File