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saraha98650684
saraha98650684
Participant
February 11, 2017
Question

I just downloaded photoshop elements 15 and now it is saying it's not compatible with my computer how do I fix this

  • February 11, 2017
  • 1 reply
  • 276 views

My photoshop elements 15 is saying it's not compatible with my computer how do i fix this?

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    February 11, 2017

    You start by asking in the Photoshop Elements Forum http://forums.adobe.com/community/photoshop_elements not an Acrobat forum

    When you ask a question in the correct forum you need to provide some basic information

    -Forum quick start https://forums.adobe.com/docs/DOC-5601

    Mac or Windows, and EXACTLY which version of the operating system?

    Recent Mac AND Windows operating systems have been known to cause "odd" problems

    Are you using a computer Administrator account with full read/write permission?

    If Windows, do you know that version 14 is 64bit only, and do you have a 64bit operating system?

    -http://windows.microsoft.com/en-AU/windows7/find-out-32-or-64-bit

    saraha98650684
    saraha98650684Author
    Participant
    February 11, 2017

    I don't know if it's a 64gb it's about 5 years old windows 10

    MichelBParis
    MichelBParis
    Legend
    February 11, 2017

    I don't know if it's a 64gb it's about 5 years old windows 10

    https://support.microsoft.com/en-us/help/15056/windows-7-32-64-bit-faq

    That should help you.

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