I'm angry now

Forum|Forum|6 years ago
September 26, 2019
3 replies
773 views

I am having a lot of problems with PhotoShop Elements 14. Previous suggestions were to uninstal the program and then reinstal it. OK-- I uninstaled PhotoShop Elements 14. Now I can't get any page in my account to let me download the program. Adobe will only let me download the newest version of Elements! That version I would have to buy. I have a liscense for Elements 14 and I do not want to have to buy anything else.

Problem or error

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Peru Bob

Community Expert

And when you go to the link:

Peru Bob

Community Expert

You need to scroll down and read the whole document:

If you need to reinstall an older app that you purchased from a non-Adobe store, such as Amazon, Best Buy, or Costco, contact us.

Peru Bob

Community Expert

See here:

https://helpx.adobe.com/in/download-install/kb/downloaded-older-app.html

thisisirrationalAuthor

Inspiring

I clicked on your link, Did no good. Your link says to go to plans then click on order history, find app and click on downloads. When I went to my account I clicked on plans. All that cane up was something about free clous something, nothing else. When I clicked on order history, I am told there are no orders for my account. No app, such as pse 14 came up. No way to download it.

[Remove 1st image that has some private info by Moderator]

MichelBParis

Legend

You can find that download link only if you have ordered your PSE directly from Adobe by download. Otherwise you have to ask from 'Customer Care'.

How to download older apps purchased from other stores

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