Skip to main content
S
sickmoel
Participant
January 6, 2021
Question

imported media files simply do not show in the organizer

  • January 6, 2021
  • 2 replies
  • 302 views

Hi,

got Elements 2021 as i had an old version i was happy with but thought an update would be good.

 

I have some folders (the with the most photos unfortunately) that seem like to get imported, but then they are not showing up and the path does not show in the organizer.

I reinstalled, i deleted the databse, i tried again, i checked for filters.... nada!

Any help please?

Markus

 

... read the forum and googled... nothing worked.

This topic is closed to new replies. Start a new post to keep the conversation going.

2 replies

S
Adobe Employee
Somya_Agarwal
Adobe Employee
January 7, 2021

Hi,

Can you go to View->Media Types, and see that 'Photos' is 'checked'?

 

Also, go to View->Hidden Files, and see that 'Show all Files' is checked?

 

Does this resolve your problem?

 

Thanks!

S
sickmoelAuthor
Participant
January 7, 2021

Hi,

i checked all those before and they are all set as you indicated.

It does not work still.

M

Firefly Community Gallery
Adobe Firefly

Remix with Firefly Community Gallery

Thousands of free creations to fall in love with and remix in Firefly.

Explore now
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices