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alexander77955
alexander77955
Participant
December 7, 2018
Question

Importing from iPhone leads to many duplicates plus wrong dates on videos

  • December 7, 2018
  • 2 replies
  • 320 views

As a long time Picasa user I was now ready to make the switch to a new photo management app. PSE was the only one not hurting my eyes so I gave it a shot. However, so far it has been far from perfect and I experienced a lot of issues:

- Folders are only sorted alphabetically, no option to change the sorting.

- Importing from iPhone re-imports the same pictures over and over again, start an import and it will import x pics, unplug, re-import again (now it should be 0 to import) and it will import y pics and so forth. I mean this is basic functionality and should work really well.

- Videos imported from iPhone are attributed the date of importation not the day shot.

What am I missing?

    This topic has been closed for replies.

    2 replies

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    October 23, 2022

    The Folder panel defaults to open in List View.  You can change it to your OS tree view by clicking on the hamburger button next to the My Folders label.

    Yes, there is the possibility that Elements imports duplicate copies of media files from an iPhone.  See my post here for one possibility and solution.

     

    It is also possible that you have multiple copies of the same photo on your iPhone, particularly if you are sharing photos through social media, email or other apps.  Do your duplicate photos have the exact same base name? (Your OS will add a -n suffix if the exact same file is imported to the same folder.)

     

    Do you filter out duplicates when importing via the Adobe Photo Downloader?

     

    Are the problematic dates for videos from files that are shared with you or those you have taken on the phone?

     

    In my experience, when media files, both photos and videos, are placed in the wrong-dated import folder, the Information panel usually has the correct Date Taken information and allows for proper date correction.  Since there is no standard for use of metadata fields, I'm not sure who to blame for this one - Apple or Adobe.

     

     

    T
    Tom2515430772ii
    Participant
    October 23, 2022

    I have also noticed that videos imported from iCloud use the import date instead of the date shot.  I don't remember this previously - I have been using PE for many years.  This must have been an error brought in in a recent version.

     

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