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dons4343
dons4343
Participant
October 16, 2018
Question

Importing photos to Elements Organizer 2019

  • October 16, 2018
  • 2 replies
  • 1618 views

Recently purchased Photoshop Elements 2019 and have not been able to import photos. When importing photos to the organizer I get the message "Elements Organizer does not support the color space in the file..." What can I do to import my photos?

    This topic has been closed for replies.

    2 replies

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    October 16, 2018

    Try going to Edit>Color Settings dialog and perhaps change the setting to No Color Management.

    dons4343
    dons4343Author
    Participant
    October 16, 2018

    I changed the color management to No Color Management but was still got the

    same message and was not able to import.

    MichelBParis
    MichelBParis
    Legend
    October 17, 2018

    dons4343  wrote

    I changed the color management to No Color Management but was still got the

    same message and was not able to import.

    As I suspected, this odd message has probably nothing to do with your real problem.

    Anyway, the option ' No color management' is very rarely useful. It can result in... anything about color.

    I have not been successful in importing multiple files from my computer

    into the organizer. I can import the same files into the editor.

    Could you precisely answer all my previous questions?

    1 - you can't import ANY file in the organizer, including jpegs from your camera/phone or already in your computer?

    2 - You can't open such a file in the editor directly?

    3 - Are you able to display those files with your Internet browser?

    4 - If only some files display that message, where do they come from, with which camera/phone were they taken?

    MichelBParis
    MichelBParis
    Legend
    October 16, 2018

    dons4343  wrote

    Recently purchased Photoshop Elements 2019 and have not been able to import photos. When importing photos to the organizer I get the message "Elements Organizer does not support the color space in the file..." What can I do to import my photos?

    The error message may be relevant to the precise issue with the files you want to import... or not.

    - you can't import ANY file in the organizer, including jpegs from your camera/phone or already in your computer?

    - You can't open such a file in the editor directly?

    - Are you able to display those files with your Internet browser?

    - If only some files display that message, where do they come from, with which camera/phone were they taken?

    dons4343
    dons4343Author
    Participant
    October 16, 2018

    I have not been successful in importing multiple files from my computer

    into the organizer. I can import the same files into the editor.

    On Mon, Oct 15, 2018 at 11:14 PM MichelBParis <forums_noreply@adobe.com>

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