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dons4343
dons4343
Participant
Oct 16, 2018 3:44 AM UTC
Question

Importing photos to Elements Organizer 2019

Recently purchased Photoshop Elements 2019 and have not been able to import photos. When importing photos to the organizer I get the message "Elements Organizer does not support the color space in the file..." What can I do to import my photos?

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    8 replies

    Greg_S.
    Community Expert
    Greg_S.Community Expert
    Community Expert
    Oct 16, 2018 8:04 AM UTC

    Try going to Edit>Color Settings dialog and perhaps change the setting to No Color Management.

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    dons4343
    dons4343Author
    Participant
    Oct 16, 2018 8:00 PM UTC

    I changed the color management to No Color Management but was still got the

    same message and was not able to import.

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    MichelBParis
    MichelBParis
    Legend
    Oct 17, 2018 7:36 AM UTC

    dons4343  wrote

    I changed the color management to No Color Management but was still got the

    same message and was not able to import.

    As I suspected, this odd message has probably nothing to do with your real problem.

    Anyway, the option ' No color management' is very rarely useful. It can result in... anything about color.

    I have not been successful in importing multiple files from my computer

    into the organizer. I can import the same files into the editor.

    Could you precisely answer all my previous questions?

    1 - you can't import ANY file in the organizer, including jpegs from your camera/phone or already in your computer?

    2 - You can't open such a file in the editor directly?

    3 - Are you able to display those files with your Internet browser?

    4 - If only some files display that message, where do they come from, with which camera/phone were they taken?

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    MichelBParis
    MichelBParis
    Legend
    Oct 16, 2018 6:14 AM UTC

    dons4343  wrote

    Recently purchased Photoshop Elements 2019 and have not been able to import photos. When importing photos to the organizer I get the message "Elements Organizer does not support the color space in the file..." What can I do to import my photos?

    The error message may be relevant to the precise issue with the files you want to import... or not.

    - you can't import ANY file in the organizer, including jpegs from your camera/phone or already in your computer?

    - You can't open such a file in the editor directly?

    - Are you able to display those files with your Internet browser?

    - If only some files display that message, where do they come from, with which camera/phone were they taken?

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    dons4343
    dons4343Author
    Participant
    Oct 16, 2018 7:58 PM UTC

    I have not been successful in importing multiple files from my computer

    into the organizer. I can import the same files into the editor.

    On Mon, Oct 15, 2018 at 11:14 PM MichelBParis <forums_noreply@adobe.com>

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