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Oliag000
Participant
Feb 26, 2023 3:18 PM UTC
Question

importing to PSE 2023 from sd card

I have a newly installed PSE 2023 program on a brand new MacPro.  PSE is not recognizing my sd card although it is recognized by the Mac   It simply states no device is found    Any advice on what I am doing wrong or is the program defective?

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2 replies

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
Feb 27, 2023 12:32 AM UTC

I know nothing about Macs.  But, on Windows, when a device is not recognized by Elements even though it is recongized by the OS, it sometimes helps to relaunch the program.

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Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
Feb 27, 2023 12:20 AM UTC

Copy the files to your internal drive and then import to the organizer.

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