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Participant
June 19, 2020
Answered

Impossible to introduce key products in use macbook pro 16 inch

  • June 19, 2020
  • 1 reply
  • 460 views

after to load adobe photo element 2020 on macbook pro 16 inchs, it is impossible to introduce the key product. The numeric keybord is not reconise

 

[Image #2 containing serial number removed from public view – Moderator]

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Correct answer Christian94

I try to do that, but it was impossible. impossible to do copy and past. I solved the problem by a keybord modification. To introduce the code, i used a canadian Keybord. This keybord have only a numeric keys, not two values for the same key.

Thank you to your answer

Best regards

1 reply

99jon
Legend
June 19, 2020

Can you copy & paste the serial number using Ctrl+C (Cmd+C)

Then click in the first box and press Ctrl+V (Cmd+V)

Christian94AuthorCorrect answer
Participant
June 27, 2020

I try to do that, but it was impossible. impossible to do copy and past. I solved the problem by a keybord modification. To introduce the code, i used a canadian Keybord. This keybord have only a numeric keys, not two values for the same key.

Thank you to your answer

Best regards