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michell91949
Participant
February 3, 2020
Question

Impossible to register Photoshop Elements 2020

  • February 3, 2020
  • 4 replies
  • 673 views
It is impossible to enter the serial number to activate the software from the first number. I don’t get any information on help sites, neither a contact to address.
Could you help me?
 
Il m’est impossible de saisir le numéro de série pour activer le logiciel dès le premier chiffre. Je ne trouve aucune information correspondante sur les sites d’aide ni un contact à toucher
Quelqu'un peut-il m'aider.
 
Michel
This topic has been closed for replies.

4 replies

Phinny
Phinny
Legend
February 3, 2020

Try entering the correct number using copy/paste.  Strange but this worked for a visitor with a similar problem recently.

    Just Shoot Me
    Just Shoot Me
    Legend
    February 3, 2020

    How did you use the computer Copy and Paste function when the number is on a piece of physical Paper?

    99jon
    99jon
    Legend
    February 3, 2020

    Type the 24 digits and dashes into a word processing or text document and use ctrl+c/cmd+c

     

    In the activation dialog click in the first box and use ctrl+v/cmd+v

    Just Shoot Me
    Just Shoot Me
    Legend
    February 3, 2020

    Is the serial sequence all numbers or does it have letters in it also?

     

    If it has letter in it then that is a Redemption Code the you Redeem for a proper Serial "NUMBER". The serial number will be 24 Character long, 6 groups of 4 numbers and starting with 1057.

     

    Look here to redeem your code for a real serial number.

     

    https://helpx.adobe.com/download-install/kb/redemption-code-help.html

     

    Also WRITE it Down and save it, Save multiple copies of it, because once the redemption code is redeemed it CAN NOT be used again.

    AxelMatt
    Community Expert
    AxelMattCommunity Expert
    Community Expert
    February 3, 2020

    Do you get an error message?

    Is it a real serial number or is it an redemption code?

    In case you have an redmeption code take a look here:

    https://helpx.adobe.com/download-install/kb/redemption-code-help.html

     

     

     

    My System: Intel i7-8700K - 64GB RAM - NVidia Geforce RTX 3060 - Windows 11 Pro 25H2 -- LR-Classic 15 - Photoshop 27 - Nik Collection 8 - PureRAW 6 - Topaz Photo AI
    T
    Test Screen Name
    Legend
    February 3, 2020

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