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E
emoreno704@gmail.com
Participant
May 24, 2020
Question

In Elements - Did I Delete & Replace the Catalog Correctly?

  • May 24, 2020
  • 1 reply
  • 557 views

How do I know if I deleted a catalog correctly?  I started by adding a new catlog first and then I deleted the first one I had created and imported too many pictures onto.

I now have a "new" blank catalog, which is what I wanted. However, I started importing folders in and I think I have a problem .... there is a picture that is visible on the hard drive but it is not in the Organizer.  There is a grey square box in its place.

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1 reply

Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
May 24, 2020

Did you give the second "new" catalog a different name?

Can you give us a screenshot of the grey square box you are seeing?  Is there anything unusual about the file?  Is it a large Megapixel file e.g. a panorama?  Or did the file come from a phone app?  Some apps such as Whatsapp create jpg files that are not standard format and will show a generic icon. 

E
emoreno704@gmail.comAuthor
Participant
May 24, 2020

Greg, Thx for your response.  Yes I gave it a differrent name.  Btw, I'm using a PC

The pic size is 64 kb taken on a Canon EOS.  I can't copy the gray box but it has what looks like a piece of paper that is torn, smack in the middle.

Also, in Organizer any idea why when importing the pictures that were taken sideways are not being imported right side up?  Will I have to manually rotate every picture?  or is there a way to have the app set them right side up automatically when it imports them in?  The naming feature doesn't seem to work for those pictures imported sideways.

 
Greg_S.
Community Expert
Greg_S.Community Expert
Community Expert
May 25, 2020

A 64 kb file seems like it may just be a thumbnail.  What format file is it?  And is this the only problem file you have?  You can delete the file from the catalog without deleting it from your computer if you have some other use for it.

 

As for the rotation issue, there are some settings in Edit>Preferences>Files which should solve the problem for you:

 

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