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Participant
Oct 28, 2025 6:38 PM UTC
Question

Install failed

Help Please. Had to get a new computer. Trying to install Photoshop Elements. Purchased in 2022, last updated to version 20.0. Os is Windows 11.

When I use the "Download"  from manage my account window it gets to 8% and stops. Error message 183. I turned off Windows anti-virus. I haven't loaded any other virus programs on this computer.

Tried 4 times. Same result.

All help is greatly appreciated.

Thank you