Participating Frequently

Question

installation not possible

Forum|Forum|5 years ago
March 7, 2021
5 replies
413 views

The installation cannot continue as the installer file may be damaged. Download the installer file again.

its a brand new disc

Problem or error

This topic has been closed for replies.

Phil Pickering

Legend

Hi Mark,

You can download the applications direct from Adobe and then activate them using the serial numbers you should have on the DVD sleeve.

Here's the download and installation instructions for both applications:

Installing Photoshop Elements

Installing Premiere Elements

M

mark cowboyAuthor

Participating Frequently

brought from amazon double program elements and premiere

M

mark cowboyAuthor

Participating Frequently

hello jane sorry im not very good with computers at the moment

M

mark cowboyAuthor

Participating Frequently

yes its elements

jane-e

Community Expert

Hi @mark cowboy

Since your question is about Photoshop Elements, I have moved this from the Photoshop forum where you posted.

~ Jane

M

mark cowboyAuthor

Participating Frequently

I'm not very good with computers still learning I got the discs from amazon

Peru Bob

Community Expert

Is it Photoshop Elements, not Photoshop?

jane-e

Community Expert

We need more information:

Are you installing from the Creative Cloud app?
What "disc"? Photoshop is only available by subscription and is a download.
What version and where did you get it?

~ Jane

M

mark cowboyAuthor

Participating Frequently

Brought from amazon elements and premiere

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