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Participant
March 17, 2017
Question

Installation password does not work

  • March 17, 2017
  • 2 replies
  • 254 views

I formatted my macbook and reinstalled the photoshop elements when I put the installation password the program did not accept.

And now what i can do?Photoshop Elements​ !

    This topic has been closed for replies.

    2 replies

    John Waller
    Community Expert
    Community Expert
    March 17, 2017

    If the dialog box looks like this, it's asking for your local admin username and password for your computer. Not your Adobe password.

    ankitd
    Adobe Employee
    Adobe Employee
    March 17, 2017

    Hi,

    Please make sure that that the installation key entered is correct. If you still face the issue contact the customer care. Go to Contact Customer Care​ page and select Chat option.

    Thanks,

    Ankit D

    Participant
    March 17, 2017

    Thanks for your attention!

    Sorria Jesus te ama!

    Em 17 de mar de 2017, às 00:24, ankitd <forums_noreply@adobe.com> escreveu:

    Installation password does not work

    created by ankitd in Photoshop Elements - View the full discussion

    Hi,

    Please make sure that that the installation key entered is correct. If you still face the issue contact the customer care. Go to Contact Customer Care page and select Chat option.

    Thanks,

    Ankit D

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