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Participating Frequently
July 14, 2023
Answered

Installation problem

  • July 14, 2023
  • 3 replies
  • 295 views

I am trying to install Photyoshop Elements 2022 on a new laptop. Installation has failed twice, and each time the Error Code is 215 - which does not appear in the list of errors. What is the problem, pelasae?

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Correct answer Peru Bob

Your firewall may be blocking the installation.

3 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
July 14, 2023

Your firewall may be blocking the installation.

Participating Frequently
July 22, 2023

Thanks for the advice. I sopke to an Adobe agent, who came to the same conclusion and helped me disable the firewall while I was installing the program.

Peru Bob
Community Expert
Community Expert
July 23, 2023

You're welcome.