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Nicky2290675055r0
Participating Frequently
Jul 14, 2023 11:50 AM UTC
Answered

Installation problem

I am trying to install Photyoshop Elements 2022 on a new laptop. Installation has failed twice, and each time the Error Code is 215 - which does not appear in the list of errors. What is the problem, pelasae?

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Peru Bob
Peru BobCorrect answer
Community Expert
Jul 14, 2023 5:44 PM UTC

Your firewall may be blocking the installation.

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3 replies

Peru Bob
Community Expert
Peru BobCommunity ExpertCorrect answer
Community Expert
Jul 14, 2023 5:44 PM UTC

Your firewall may be blocking the installation.

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Nicky2290675055r0Author
Participating Frequently
Jul 22, 2023 9:26 AM UTC

Thanks for the advice. I sopke to an Adobe agent, who came to the same conclusion and helped me disable the firewall while I was installing the program.

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Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
Jul 23, 2023 10:30 PM UTC

You're welcome. 

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