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hj-steudel
hj-steudel
Participant
February 27, 2017
Question

Installation "successful" but not working

  • February 27, 2017
  • 2 replies
  • 324 views

Hello,

I work with Adobe Photoshop Elements 15 (Windows 10) and message "Installation completed successfully and can be used". (german origin text: Installation abgeschlossen. APE 15 wurde erfolgreich installiert und kann jetzt verwendet werden).

After starting Photoshop Elements 15 message "APE 15 does not work anymore" (german origin text: "APE 15 funktioniert nicht mehr")

This message occurs since last week. First approach was to reinstall and now those messages above appear and I cannot run APE 15.

Can anyone help?

Best Regards

Jochen

    This topic has been closed for replies.

    2 replies

    A
    Anwesha Dev Chaudhary
    Participating Frequently
    March 20, 2017

    Sorry for the inconvenience.

    Please try out the instructions mentioned in the article Error: Editor has stopped working in Adobe Photoshop Elements

    Let us know if issue persists.

    Thanks,
    Anwesha

    Atul_Saini
    Community Manager
    Atul_SainiCommunity Manager
    Community Manager
    March 20, 2017

    Moving the discussion to Photoshop Elements​ forum.

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