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February 15, 2021
Question

Installationcode Adobe Photoshop

  • February 15, 2021
  • 4 replies
  • 278 views

I received a installationcode for installing Adobe Photoshop Elements consisting of a combination of 24 letters and numbers. The code contains 3 O (letter) or 3 0 (number). Can someone tell me how to find out whether it is a letter or a number?

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    4 replies

    John T Smith
    Community Expert
    Community Expert
    February 15, 2021

    A serial number is ONLY numbers, 6 groups of 4 numbers

    Peru Bob
    Community Expert
    Community Expert
    February 15, 2021

    If it is a redemption code, you will need to redeem it for a serial number and use the serial number to install Photoshop Elements:

    https://helpx.adobe.com/download-install/kb/redemption-code-help.html

    https://helpx.adobe.com/download-install/kb/find-serial-number.html

    Peru Bob
    Community Expert
    Community Expert
    February 15, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the Download and Install forum.

    Peru Bob
    Community Expert
    Community Expert
    February 15, 2021

    Try it both ways.

    The correct way will work.  The wrong way will fail.