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Inspiring
Jul 11, 2024 8:19 PM UTC
Question

Installing Elements 2018 on Windows 11

Previous posts seem to indicate that I should be able to install Elements 2018 on my new Windows 11 PC. However, when I try to install, it asks me to log in to Adobe. When I click on that, it opens a pop up window that says "Update your browser -To use Adobe services, please update your Adobe applications, operating system, and browser to the latest versions." I have tried installing through DVD and also download from Adobe using my Serial Number. I am on a new computer and have tried it from both Firefox and Edge. The pop up window won't close (greyed out) so the only way to close it is to use the task manager. What is happening? Is Elements 11 not compatible? Thanks for any advice. 🙂

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6 replies

Jeff Arola
Community Expert
Community Expert
Jul 12, 2024 2:17 AM UTC

Looks like for now using offline activation is the way to go:

https://helpx.adobe.com/photoshop-elements/using/activate-offline.html

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Gale12Author
Inspiring
Jul 12, 2024 3:42 PM UTC

Thanks very much. I had a look at the link and I think that is the answer.

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Peru Bob
Community Expert
Community Expert
Jul 12, 2024 12:03 AM UTC
Gale12Author
Inspiring
Jul 12, 2024 3:39 PM UTC

Thanks very much for the link. I'll have a look.

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Gale12Author
Inspiring
Jul 11, 2024 8:34 PM UTC

My post should read Elements 18 (not 11). ooops

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Peru Bob
Community Expert
Community Expert
Jul 12, 2024 12:06 AM UTC

I've edited your post.

By the way, Photoshop Elements 2018 is version 16, not 18.

 

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