Installing failure when trying to install on my new computer

Here is a link to the Elements 2025 purchase page.  As a prior user, you are entitled to the discounted upgrade price.  However, at this time of year, you may be able to find a cheaper price at other retailers. 

Please note that Elements 2025 is no longer a perpetual license.  It is a 3 year term license.  We have been told that the Elements 2025 Organizer will continue to work, after the license expires.

Try using the activate offline method described in this HelpX article.  Although it refers to Elements 2019, it should also work with Elements 10.

I try not to spend other people's money, but Elements 10 is about 13 years old.  You may want to consider updating to a newer version of Elements for your new computer.  There have been many new features and improvements since Elements 10 was released.

It's best to post on the Adobe Photoshop Elements forum, this is the Photoshop forum.

https://community.adobe.com/t5/photoshop-elements/ct-p/ct-photoshop-elements?page=1&sort=latest_replies&filter=all&lang=all&tabid=discussions