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Participant
Dec 9, 2024 9:11 AM UTC
Question

Installing failure when trying to install on my new computer

I installed Photoshop Element 10 on my new computer and deactivated it on my old computer but it still gave me this error. I do not have any other computer where it could be installed except on my old computer. Please if there is some one who can help!

 

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4 replies

Greg_S.
Community Expert
Community Expert
Dec 10, 2024 7:23 PM UTC

Here is a link to the Elements 2025 purchase page.  As a prior user, you are entitled to the discounted upgrade price.  However, at this time of year, you may be able to find a cheaper price at other retailers. 

 

Please note that Elements 2025 is no longer a perpetual license.  It is a 3 year term license.  We have been told that the Elements 2025 Organizer will continue to work, after the license expires.

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Greg_S.
Community Expert
Community Expert
Dec 9, 2024 7:42 PM UTC

Try using the activate offline method described in this HelpX article.  Although it refers to Elements 2019, it should also work with Elements 10.

I try not to spend other people's money, but Elements 10 is about 13 years old.  You may want to consider updating to a newer version of Elements for your new computer.  There have been many new features and improvements since Elements 10 was released.

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Participant
Dec 10, 2024 12:55 PM UTC

Thank you, Greg, do you have a link for me if I upgrade? 

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Derek Cross
Community Expert
Community Expert
Dec 9, 2024 12:00 PM UTC

It's best to post on the Adobe Photoshop Elements forum, this is the Photoshop forum.

https://community.adobe.com/t5/photoshop-elements/ct-p/ct-photoshop-elements?page=1&sort=latest_replies&filter=all&lang=all&tabid=discussions

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