Skip to main content
Participant
December 29, 2018
Question

Installing on a new laptop after a crash

  • December 29, 2018
  • 2 replies
  • 243 views

Trying to install Photoshop Elements 11 on a new laptop after old one crashed

    This topic has been closed for replies.

    2 replies

    Peru Bob
    Community Expert
    Community Expert
    December 30, 2018
    John T Smith
    Community Expert
    Community Expert
    December 29, 2018

    You don't mention operating system, so notes for both Mac and Windows

    kglad links in reply #1 here https://forums.adobe.com/thread/2571370 to download program installers

    CS6 and earlier programs HAVE NOT BEEN TESTED AND WILL NOT BE UPDATED for Mac El Capitan or newer operating systems

    -which means that you try to use CS6 and earlier at YOUR risk of having problems due to Apple updates

    -this is about the 4+ year old CS6, but it will probably apply to other programs of that age

    -Apple did not maintain backward compatibility with old programs in El Capitan or newer operating systems

    --Adobe has a workaround to Apple's problem of not maintaining backward compatibility

    --READ HERE https://forums.adobe.com/thread/2301916 for an Adobe solution to installing old programs, including a link to installing the old Java runtime that is required

    Two ideas that MAY work to install and/or run old programs in Windows 10

    -RIGHT click the program icon or EXE and select a compatibility mode in the pop up option window

    -or Run as Administrator http://forums.adobe.com/thread/969395 to assign FULL Windows permissions may help... this says Encore, but is sometimes required for ALL Adobe programs (this is NOT the same as using an Administrator account) so follow the instructions, substituting the name and location of your specific program for Encore

    -also https://helpx.adobe.com/x-productkb/global/create-local-administrator-account-windows.html