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Participant
Jan 6, 2019 8:19 PM UTC
Answered

Installing Photoshop Elements 2019

I got a CD-ROM version of Photoshop Elements 2019, but my computer does not have a CD drive.

It's brand new and never been installed on another computer.

How do I install it? Where can I find a link to download it and use the serial number for the version I have?

Thanks in advance.

    fkpchowCorrect answer
    Participant
    Jan 6, 2019 11:23 PM UTC

    Thanks John.

    I probably spent an hour searching on the Adobe sites without any success. I was afraid to open the CD-ROM box in case I had to return it to BestBuy.  Since it was a gift, returning it would have been a hassle.  After posting my cry for help, I decided to opened it.  

    There was an instruction card inside which gave me the URL to first get the serial number by signing into my (or first creating one) Adobe ID.  After entering the REDEMPTION CODE, (printed on the instruction card), I got the serial number.  Then all I did was click on the  DOWNLOAD link.  Hopefully, this will help someone in a similar situation.

    11 replies

    @nycinkmaster
    Participant
    Feb 2, 2023 5:50 PM UTC

    Do you still have it ? I'm looking for a 2019 version 

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    John Waller
    Community Expert
    Community Expert
    Feb 3, 2023 12:03 AM UTC
    John Waller
    Community Expert
    Community Expert
    Jan 6, 2019 8:22 PM UTC
    fkpchowAuthorCorrect answer
    Participant
    Jan 6, 2019 11:23 PM UTC

    Thanks John.

    I probably spent an hour searching on the Adobe sites without any success. I was afraid to open the CD-ROM box in case I had to return it to BestBuy.  Since it was a gift, returning it would have been a hassle.  After posting my cry for help, I decided to opened it.  

    There was an instruction card inside which gave me the URL to first get the serial number by signing into my (or first creating one) Adobe ID.  After entering the REDEMPTION CODE, (printed on the instruction card), I got the serial number.  Then all I did was click on the  DOWNLOAD link.  Hopefully, this will help someone in a similar situation.

    Translate
    VipinGupta
    Adobe Employee
    Adobe Employee
    Jan 8, 2019 5:00 AM UTC

    In case if you find it difficult to download the setup from the Adobe Serial Key page, you can also use the below link to download and install th software:

    www.adobe.com/go/elements-esd

    Thanks

    Vipin

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