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Participating Frequently
May 29, 2021 7:51 PM UTC
Answered

INVALID CREDENTIALS

I am on Win 10 using PE 2020. When I attempt to email a photo I am receiving the message " INVALID CREDENTIALS" Please check you email address and password, then try again.

My email address and password are both correct. How do I correct this?

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Phil Pickering
Phil PickeringCorrect answer
Legend
May 29, 2021 8:50 PM UTC

Hi Rich,

 

Since this part of the Elements Organizer was written, security has become stricter at most email providers, including Gmail & AOL.

 

Here's a quick video of what you need to do to set up your AOL email address in order to get it to work with Elements Organizer:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hope that helps 🙂

3 replies

Phil Pickering
Phil PickeringCorrect answer
Legend
May 29, 2021 8:50 PM UTC

Hi Rich,

 

Since this part of the Elements Organizer was written, security has become stricter at most email providers, including Gmail & AOL.

 

Here's a quick video of what you need to do to set up your AOL email address in order to get it to work with Elements Organizer:

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Hope that helps 🙂

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Participating Frequently
Jun 7, 2021 11:28 PM UTC

This answered my question and solved my problem. Thank you for your quick and excellent response.

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Participant
Jul 18, 2024 4:50 PM UTC

This happened to me suddenly in photoshop, imvalid credentials, how can I fix it?

 

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