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Participant
April 9, 2022
Question

Invalid serial number, second install

  • April 9, 2022
  • 1 reply
  • 187 views

I am trying to install Photoshop Elements 2021 on a second computer. I have it working on my desktop, but would also like to be able to use it when I travel.  I get a message "the serial number you entered is invalid".  It's not.  I checked.  Is it not allowed to have my software on two machines?  All I can find online repeatedly loops me back to purchase options and I will not buy it twice.  I don't want to waste my time on a phone call if I'm only going to be told I can't run this software on more than one machine.  

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1 reply

hatstead
Inspiring
April 9, 2022

Suggest that you callAdobe directly:

Reach us by phone (adobe.com)