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danielo62915214
Participant
February 2, 2018
Question

Is Elements suddenly "too old?"

  • February 2, 2018
  • 1 reply
  • 913 views

Last week, I installed the latest  "big update" for Windows 10--and my computer went nuts. Now on my SECOND full Windows Reset, Adobe Photoshop Elements (v9) refuses to install. (Not even the DVD's Autoplay.exe will run.) 

On doing some troubleshooting, Windows reports that the program is "too old." Even were that the case, however, Windows' legacy feature will run programs as far back as XP. (By way of example is my dearly beloved Micrografx Picture Publisher 10--which STILL runs on Windows 10, just fine.)

Adobe products are now available only on subscription; but when I bought Elements 9 (direct from Adobe) I bought a perpetual licence. Has Adobe just decided to take that away from me? Has it done some sort of deal with Microsoft to cut out its perpetual licensees?

What else could explain this behavior?

    This topic has been closed for replies.

    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 2, 2018

    danielo62915214  wrote

    Adobe products are now available only on subscription;

    That is incorrect.  Premiere Elements 2018 and Photoshop Elements 2018 are still  perpetual versions.

    D
    danielo62915214Author
    Participant
    February 3, 2018

    Per the question as posed, I do not have the 2018 version. It is one thing to "stop supporting" older software. It is another thing entirely to prevent it from being (re-)  installed. Given the concomitant arrival of Subscription software, then and IF this is a deliberate ploy it (the unilateral decision no longer to honor a perpetual licence) constitutes breach of contract. My question is--Microsoft or Adobe--who has done this?

    Again, the question: What explains this behavior?

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 3, 2018

    danielo62915214  wrote

    . My question is--Microsoft or Adobe--who has done this?

    A change in the Microsoft operating system is the culprit.

    You can't really expect Adobe to update old versions to run on new hardware, in my opinion.  When leaded gas was removed from the market, none of the car manufacturers offered a free hardware update to the owners of cars with engines that required leaded gas to run properly.

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