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garyr40909093
Participant
January 9, 2022
Question

Is Help24x7.Adobe@outlook.com Legit?

  • January 9, 2022
  • 2 replies
  • 692 views

After I posted about my Photoshop and Premier 2019 suite not installing I received an email from -- Benjamin Ostrov.. with the following Message:

 

Hello garyr40909093,

You have received a private message in the Adobe Support Community community.


Subject: Adobe Premiere and Photoshop Elements 2019 Seems to be damaged error.
From: Benjamin Ostrov..
Date: Jan 08, 2022 08:27 AM

Hi,

You can Directly send Email to our Adobe Customer Care Team Email Address:-
Help24x7.Adobe@outlook.com and they will help you via Email.

 

Note:-Compose New Email and Write the Email Address without any Space mentioned above and send Email.

Team Adobe


To manage your private message options, click here.

Thanks for being a Adobe Support Community member.

Your Adobe Support Community Team

Adobe Support Community sent this message to gary.l.rollins@hotmail.com.

Don't want to receive emails from us? Just click here.

 

 

Is this Legit? Is [Link removed by moderator] a legit Adobe support email address. I downloaded the software from the link, but the installation didn't work.  I didn't get suspicious until I noticed the outlook.com address afterwards.

This topic has been closed for replies.

2 replies

Glenn 8675309
Legend
January 9, 2022
Peru Bob
Community Expert
Community Expert
January 9, 2022

No, it is not legit.

Adobe doesn't use outlook.com.

garyr40909093
Participant
January 9, 2022

Well, I just hope that whatever I downloaded and tried to install isn't a virus or malware.

Running a virus scan now...

garyr40909093
Participant
January 9, 2022

To help others not to fall for this scam here is the website that I was guided to to download the software to supposedly fix my problem:

 

https://prodesigntools.com/photoshop-elements-2019-direct-download-links-premiere.html