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P
Packfodder
Participant
June 10, 2022
Question

Is PSE 2021 salvagable on Mac?

  • June 10, 2022
  • 2 replies
  • 368 views

I have used elements for a number of years but noticed declining performance (increased spinning wheel of death) for the last several upgrades. I thought it was my computer (2013 iMac 27"), but now I have a 2021 Mac Mini M1 with 16GB memory (Montery version 12.4) . My photo files are on an OWC Envoy SX connected via thunderbolt. And yet I still get the spinning wheel of death and the software is unusable. I uninstalled, reinstalled. I tried the workaround noted in prior threads (changing the sniffer file).  None of this is working. Before I abandon Adobe and look for something else, does anyone have any suggestions? 

 

Danny

 

This topic has been closed for replies.

2 replies

T
Thintifus
Inspiring
June 10, 2022

One more thing, have you tried toggling "Put hard drives to sleep when possible" in Energy sysprefs? (I'm using Elements 2021 on a 16" MacBook Pro from last year, so that setting is in the Battery syspref for me).

P
PackfodderAuthor
Participant
October 4, 2022

It was set to on (put HD to sleep when possible.) I turned it off, but it didn't seem to make much difference.

 

T
Thintifus
Inspiring
June 10, 2022

Did you remove the "sniffer" file instead of changing it? I just deleted that file to solve the problems I was having. Also, I always launch the Editor app directly from the Support Files folder of the Adobe Photoshop Elements folder rather than launching it from the Adobe Photoshop Elements app.

P
PackfodderAuthor
Participant
June 10, 2022

I should clarify that my problem is with the organizer, not the editor.   I’ll try deleting that sniffer file.  After an hour on hold this morning,  customer support told me I have to update (again) to 2022, even though everything I read online says 2021 should be compatible with Monterey 12.4.  

T
Thintifus
Inspiring
June 10, 2022

I don't use the organizer, sorry.

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