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Participant
April 12, 2020
Question

Is this legit or Bogus offer to install Photoshop Elements 2020?

  • April 12, 2020
  • 8 replies
  • 903 views

I recently ask a question on this forum and someone replied and said I could contact Adobe support directly and gave me the email address. 

Adobe Systems Incorporated <adobe.community@yahoo.com>

I reached out to them and they said I need to update from Photoshop Elements 14 to PSE 2020. I am willing to do this and the latest email from them is as follows:

 

From: Adobe Systems Incorporated <adobe.community@yahoo.com>
Sent: Sunday, April 12, 2020 1:26 AM
To: Clint Holland 
Subject: Re: Selected Stars don't always show up? Now using Element 14, should I upgrade?

 

Thank you for the information.
We have sent you an Email regarding Order Information with attached Payment Receipt kindly check and let us know.
We will be available today after 10.30 AM Eastern Standard time and then will help you with Download, Install and Activate the PSE 2020 on your computer and then will proceed for payment.

On Sunday, 12 April, 2020, 06:40:57 am IST, Clint Holland  wrote:

 

They sent a legit looking receipt for $79.99. with an Adobe Systems Inc office address of 29322 Network Place, Chicago, Il.

Should I do this or download directly from Adobe site? What I was looking for was help installing and they are offering that but I want to make sure it is legit.

Thanks for your help!

 

 

 

 

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8 replies

Participant
May 10, 2021

Please can we have someone at Adobe confirm this please.

Glenn 8675309
Legend
May 10, 2021

There is no reason to... it's clearly 100% B.S.  The person that made the original post (containing the yahoo address) should be banned. 

Participant
May 10, 2021

thanks Glenn.

 

Should I be banned?

99jon
Legend
April 12, 2020

This is a scam. Adobe would never use a Yahoo address.

hclintAuthor
Participant
April 20, 2020

Thanks! Yes, I checked further and found it to be a scam. Stupidly, I had already downloaded the pdf invoice they sent. Fortunately I had just created a restore point on my computer just prior to the download so I restored.