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Neil37986130nx9h
Participant
June 11, 2024
Answered

Issues installing Photoshop Elements 14 from CD

  • June 11, 2024
  • 4 replies
  • 1757 views

I bought a secondhand copy (CD) of Photoshop Elements 14 on eBay. When I run the installer first of all it says I must restart my computer because of pending updates. I did that the first time, then I ignore it because it comes up every time. Later it give a mesage saying the web browser needs updating. I've tried with Firefox and Edge (both the very latest versions), and even tried Internet Explorer. I never get past this screen - it hangs here and I have to kill the process. Reading other posts in this forum, it seems the Adobe Application Manager on the CD is out of date. I would have to download and install the latest version, create an account and sign in, and even then it may not install as the licence may have pre-expired.

 

Have I been sold a pup?

This topic has been closed for replies.
Correct answer Ged_Traynor

@Neil37986130nx9h Photoshop Elements 14 was released in 2015 and is no longer supported, I'd imagine the original copy would have been registered to the original owner and licence transfer as far as I'm aware is no longer available, also if the product has been activated twice it can't be activated again, so to your question

"Have I been sold a pup?" more than likely

As of writing, Photoshop Elements 2024 is currently available for $69.99

https://www.adobe.com/products/photoshop-elements/buy-elements.html

4 replies

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Neil37986130nx9hAuthor
Participant
June 12, 2024

I have PSE 6 on a CD that came with a scanner I bought about 15 years ago. It's installed with no problem on every PC and Windows version I've had since - currently on Windows 10. I can carry on using it, just thought I could see a chance to get to a newer version cheaply. I guess somewhere between 6 and 14 they changed from a product purchase model to a licence subscription model.

I live in the UK where the exchange rates never favour us so it'll cost more then $70 to get 2024 and then I guess you have to pay something every year to be able to keep using it.

jane-e
Community Expert
jane-eCommunity Expert
Community Expert
June 13, 2024
quote

I guess you have to pay something every year to be able to keep using it.

By @Neil37986130nx9h

 

Photoshop Elements is not a subscription. It has a perpetual license, so you can keep using it until you are ready upgrade.

 

Jane

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
June 12, 2024

It would be interesting to know if one does use the Transfer License form, whether the activations are tied to the User or the serial number.

https://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html

Glenn 8675309
Glenn 8675309
Legend
June 12, 2024

I used to hang my old AOL discs I got in the mail from my christmas tree... you may want to consider doing that.

I think you've learning something here:  Never purchase used software cd's /dvd's online. 

I do have a hard copy of pse 2022 on dvd for emergencies---along with windows 8.1,  not sure why I bother- I could easilly toss them in the trash- I've got just about every version showing in my adobe account anyway. 

I've tried to get PSE 2 installed and running, just to do it, and I've never been able to make it work.  I also have about 8 different versions of the software installed at any one time- I use them to help users- many ofwhich own older versions.

PSE 14 does have a pretty interface, but PSE 2024 simply leaves it in the dust.

Jeff Arola
Community Expert
Jeff ArolaCommunity Expert
Community Expert
June 12, 2024

Glenn,

 

PSE 1 and PSE 2 should work on Windows 11, 10 or just about any version of Windows since Windows 98.

The main thing is the hard drive or partition the OS is installed on needs to be 1 TB or smaller.

If not you'll most likely get the "Scratch Disk full" message and pse 2 won't start.

 

Adobe fixed the hard drive size issue starting with PSE 3.

 

Glenn 8675309
Glenn 8675309
Legend
June 12, 2024

I've tried to get 2.0 to install- never even got the installer to work.  I've got a partition on a hdd thats about 500gb- I'll check it out.

 

Ged_Traynor
Community Expert
Ged_TraynorCommunity ExpertCorrect answer
Community Expert
June 12, 2024

@Neil37986130nx9h Photoshop Elements 14 was released in 2015 and is no longer supported, I'd imagine the original copy would have been registered to the original owner and licence transfer as far as I'm aware is no longer available, also if the product has been activated twice it can't be activated again, so to your question

"Have I been sold a pup?" more than likely

As of writing, Photoshop Elements 2024 is currently available for $69.99

https://www.adobe.com/products/photoshop-elements/buy-elements.html

    jane-e
    Community Expert
    jane-eCommunity Expert
    Community Expert
    June 12, 2024

     

     

    @Neil37986130nx9h 

     

    Ged has given you good advice. The current version of Photoshop Elements is 2024.

     

    Also note the paragraph at the bottom of the page:

    **Instant discount applies to the full versions of Adobe Photoshop Elements 2024, Adobe Premiere Elements 2024 and Adobe Photoshop Elements & Premiere Elements 2024 software only. Pricing is available only through the online Adobe Store. OEM, education and volume licensing customers are not eligible. This offer is valid in the U.S. and Canada. Offer valid from 7:30 am (PT) on June 10, 2024 until 11:59 pm (PT) on June 23, 2024. Savings are limited to one discount per customer. Prices are listed in U.S. dollars and do not include applicable local taxes. This offer and prices are subject to change without notice. Void where prohibited by law.

     

    I've moved your post from Photoshop to Photoshop Elements.

     

    Jane

     

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