Skip to main content
Participant
January 30, 2021
Question

Issues running on 2019 16" MacBook Pro

  • January 30, 2021
  • 2 replies
  • 174 views

Hello. This is my first post here. I am currently running the latest version of Big Sur on the 16 GB version of the 16" MacBook Pro.

When I try and use selection tools on photos or graphics, the image and tool bars disappear leaving only the brush. I cannot see what I am trying to select on screen as it is turned to gray. Is this a known issue? Are other users experiencing this? I do not recall issues using this on my former 2013 MacBook Pro.

 

Thanks,

 

Chris

This topic has been closed for replies.

2 replies

Greg_S.
Community Expert
Community Expert
January 30, 2021

Big Sur is not compatible with Elements 2019.  You will have to upgrade.

Chris5FBEAuthor
Participant
January 30, 2021

Just to add, I am running Photoshop Elements 2018...